Non-Discrimination Policy

Lake Norman Dentistry complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Lake Norman Dentistry does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Lake Norman Dentistry:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact 704.895.3858.

If you believe that Lake Norman Dentistry has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Member Services Department,
9615 Northcross Center Ct. Suite A
Huntersville, NC 28078
704.895.3858
xrays@lakenormandentistry.com

You can file a grievance in person or by mail, fax, or email.  If you need help filing a grievance, the Member Services Department is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Attention:

ATENCIÓN: Si usted habla español, servicios de asistencia lingüística, gratis, están a su disposición. Llame al 704-895-3858.

注意:如果您使用中文,您可以免费获得语言协助服务。 致电704-895-3858。

Chú ý: Nếu bạn nói tiếng Việt, các dịch vụ hỗ trợ ngôn ngữ, miễn phí, có sẵn cho bạn. Gọi 704-895-3858.

주의 : 한국어를 말할 때 무료로 언어 지원 서비스를 이용할 수 있습니다. 전화 704-895-3858.

ATTENTION: Si vous parlez français, des services d’assistance linguistique, gratuits, sont à votre disposition. Composez le 704-895-3858.

تنبيه: إذا كنت تتكلم العربية، وخدمات المساعدة اللغوية، مجانا، تتوفر لك. دعوة 704-895-3858.

XIM: Yog hais tias koj hais lus Hmoob, lus pab cov kev pab cuam, pub dawb, yog muaj rau koj. Hu rau 704-895-3858.

ВНИМАНИЕ: Если вы говорите России, переводческие услуги, бесплатно, доступны для вас. Позвоните 704-895-3858.

Pansin: Kung magsalita ka Tagalog, wika serbisyo ng tulong, nang walang bayad, ay magagamit sa iyo. Tumawag 704-895-3858.

ધ્યાન: તમે ગુજરાતી ભાષા સહાય સેવાઓ વિના મૂલ્યે, વાત, તો તમે કરવા માટે ઉપલબ્ધ છે. કૉલ કરો 704-895-3858.

យកចិត្តទុកដាក់: ប្រសិនបើអ្នកនិយាយភាសាមនខ្មែរកម្ពុជាសេវាកម្មជំនួយខាងភាសាដោយឥតគិតថ្លៃ, ដែលអាចប្រើបានទៅអ្នក។ ហៅទូរស័ព្ទ 704-895-3858 ។

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen sprachliche Hilfeservices kostenlos zur Verfügung. Rufen Sie 704-895-3858 an.

ध्यान दें: आप हिंदी, भाषा सहायता सेवाओं, नि: शुल्क बोलते हैं, तो आप के लिए उपलब्ध हैं। कॉल 704-895-3858।

ຄວນລະວັງ: ຖ້າຫາກວ່າທ່ານເວົ້າພາສາລາວ, ການບໍລິການການຊ່ວຍເຫຼືອພາສາ, ເສຍຄ່າໃຊ້ຈ່າຍ, ແມ່ນມີໃຫ້ເພື່ອທ່ານ. ໂທຫາ 704-895-3858.

注意:日本語を話す場合は、無料で言語サポートサービスを利用できます。 電話704-895-3858。